Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: April 2025
Our Commitment to Privacy
25th Avenue Housing is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with us.
Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number)
- Demographic information (postal address, preferences)
- Website usage data (pages visited, time spent, referring websites)
- Communication data (enquiries, feedback, support requests)
How We Use Your Information
- To provide and maintain our services
- To respond to your enquiries and support requests
- To process referrals and applications
- To improve our website and services
- To comply with legal obligations
Data Protection & Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is stored securely and access is restricted to authorised personnel only.
Your Rights
Under data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data (subject to legal obligations)
- Restrict or object to processing
- Data portability
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse website traffic and remember your preferences. You can control cookie settings through your browser preferences.
Questions About Your Privacy?
If you have any questions about how we handle your personal data, please contact our Data Protection Officer.